Your right to privacy and data security is a primary concern to Jonola Industries. Personal information submitted to Jonola Industries whether over the Internet or by other means, is maintained, controlled and kept secure by Jonola Industries.
Jonola Industries only requests specific types of personal information
For example, we may request personal information from you if:
- you request to be notified when our web site is updated;
- you request to be notified of the issuing of news items or press releases;
- you request information regarding the services we provide;
- you provide feedback on a particular issue so we can contact you if needed; and
- you provide feedback through intermittent on-line surveys.
In each of the instances above, Jonola Industries may ask for personal information including your name, e-mail address, phone number, fax number, address and (if applicable) business name and position within the company.
Jonola Industries only uses your personal information for specific purposes
Personal information provided to Jonola Industries will be kept confidential and only used for the purpose it was given. We will ensure to the best of our abilities that this purpose is made known to you at the time you submit your personal information.
Agents and contractors of Jonola Industries who have access to your personal information are required to keep the information confidential and not use it for any purpose other than to carry out the services they are performing for Jonola Industries.
Jonola Industries will not disclose personal information to any outside organisation for its use in marketing
Your personal information will not be given or sold to any outside organisation for use in marketing or solicitation. Your personal information may be shared with agents or contractors of Jonola Industries for the purpose of performing services for Jonola Industries.
Access to and correction of personal information
You can request access at any time to any personal information that Jonola Industries holds about you. Jonola Industries may, at its discretion, charge you a reasonable fee where access is provided. At your request, Jonola Industries will take reasonable steps to correct any of your personal information if it can be established that the personal information is not accurate, complete or otherwise up-to-date.
Jonola Industries reserves the right to change this Privacy Statement without notice in the future.
- A real person (Garry or Bonnie) will be attending to your order.
- On receipt of your order a confirmation email will be sent to you advising despatch details.
- Goods will be despatched within 2 working days of receipt of order (If we are unable to do this for any reason we will advise you).
- Australian orders will be sent by Australia Parcel Post.
- International orders will be sent by Australia Post Air Mail.
- If you have a special delivery request please contact us.
We do not accept responsibility for any loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with your purchase of any product on this web site, use of this web site or any linked web site, nor do we accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through this web site.